Shipping policy

Cost
US orders over $50 ship free. Orders under $50 ship for a flat $5. Express options, where offered at checkout, are charged at carrier rates.

Where we ship
All 50 US states, to street addresses. We do not ship to PO boxes or APO/FPO addresses. Unfortunately, we do not ship outside the United States yet.

Carrier and origin
Orders ship from our warehouse in Edison, New Jersey, by UPS. Small parcels may ship by USPS.

Timing
Orders ship within 1–2 business days. Transit is typically 2–7 business days. Tracking is emailed when the order ships. Delivery dates shown at checkout are estimates. If an order is late, contact support@belon.com.

Filter Plan shipments
Plan shipments go out on the plan’s schedule and ship free. We email before each shipment is billed; until then it can be skipped, rescheduled or cancelled.

Taxes
Prices do not include sales tax. Sales tax is calculated at checkout based on the delivery address.

Damaged, lost or incorrect orders
Covered by the BELON Return & Refund Policy. We replace at our cost. Contact support@belon.com; you do not need to file a claim with the carrier.

Scope
This policy applies to purchases made on belon.com. It does not limit any rights you have under consumer protection law. Changes are dated here and do not apply to orders already placed.

Contact: support@belon.com